从今年3月份以来，遭受亚马逊二审的痛楚的卖家朋友可谓苦不堪言呀。

因此，本文特意整理了相关的解决对策，希望对各位朋友有所帮助。

目前亚马逊审核比较缓慢，大家要耐心等候，一般1个多星期/2个星期左右才得出审核结果都算是正常的了。

在收到了疑似二审的邮箱之后，首先找招商经理确认是否为二审通知。卖家最好自行申述两次以上，并且每次提交材料前先和招商经理进行材料确认，对于没有招商经理的朋友们只能自己正常提交了。

美国站二审所需材料如下（具体根据亚马逊官方发送的文件为准，这里只是列举部分比较需要注意的环节）

A.与后台对应的有效的营业执照；

B.纸质版或电子版地址账单（选择水电煤话网账单任意一种）

主体要为公司或者法人；如果账单主体为第三方，则需要提供相应有效的证明文件（比如租赁合同）

*账单不是发票，带发票字样为抬头的文件一律不予通过

*账单需要是公共事业单位如国家电网出具的盖章的，物业为主体开具的账单不接受

*已创建Listing的卖家需要提供对应增值税发票

C. 身份证正反面+手持身份证照

D. 公司产品网站

在准备好以上资料后，如果有对接的招商经理，发给招商经理进行确认，确认材料无误后，在后台点击申述按钮进行申诉。

如若申诉失败，与招商经理再次进行沟通，准备材料进行第二次申诉，如若无申诉按钮，或者无路径提交申诉材料，可通过发送申诉邮件（模板可见文章底部）至seller-performance@amazon.com，并附上相关材料。

二次申诉仍然失败的，可以将上述材料、注册邮箱、第一次/第二次申述提交日期，被拒日期发送给招商经理，寻求帮助。

也欢迎大家集思广益，在评论区留言，给其他需要的卖家朋友们提供参考。

附：二审邮件回复模板

模板1

Dear seller-performance team,

My account was closed because of The credit card information on your Amazon.com seller account may no longer be valid. I Contacted with my bank immediately and urged them to deal with it as soon as possible. Now The credit card have successfully debited now.

I didn’t violate any Amazon rules.

If I have done anything wrong Please tell me.

In the future, we will strictly read the Amazon policy and strictly abide by it.

Looking forward to receiving your reply.

Sincerely.

模板2

I think my account has been deactivated in error, because of the following causes:

First, this is the first time I’m trying to register a seller account on amazon.com with real entity.

And I think Im following the amazon policy. But The Credit card overdraft due to my personal negligence.

Second, I have great expectations to do the best on amazon.com.

Please give me a chance to do the best to provide quality products to Japanese customers.

This is the selling plan: I plan to list over 50 listings on amazon.com all FBA.

I Plan to make over 500,000USD sales in the first year.

I will spend 10% advertising cost of sales over the year.

Please kindly note this case, and get my account start selling.

Thank you Sincerely